Office Policies

Scheduling and Payment Plans

Recently, our office concluded that we needed to modify our policy regarding scheduling and payments. The purpose of this page is to explain the reasoning behind this change.

What we have noticed:

  • We have increasing numbers of practice members who want to take steps to improve their overall health, but who are subject to financial constraints or insurance limitations that dictate the care they receive.

  • We have tried to accommodate these practice members with pay-as-you-go arrangements and flexible scheduling, but the unfortunate result is that many stopped care due to the lack of commitment inherent in this approach.

  • Invariably, the problem would return, and the practice member would then return--which ultimately cost that practice member more time and money than was originally required to prevent the problem from recurring in the first place.

In our office, we want only the best for our practice members. That translates to helping you to attain optimal health, without allowing insurance limitations, finances, or busy calendars to interfere.

In recognition of the value of your time and money: 

  • We have automated all of our processes for the convenience of everyone involved. Costs will be paid up front, payments will be handled by computer, and appointments will be scheduled in advance.

  • The natural result is that our office will run more efficiently, our staff will not be burdened with additional procedures, and fewer supplies will be used--thus guaranteeing that your long-term investment in our office offers the most benefit to you, the practice member.

We hope this explanation aids in understanding the motivation for this change in policy. We also realize that this type of structure may not represent what all of our practice members are looking for from our office, and we pledge to help you in any way we can to find an office that may be more compatible with your desires.